CONTACT US

Our global team of experts are at your fingertips. We invite you to review our Frequently Asked Questions pages to see if we already have an answer to your query. If you can’t find what you are looking for, or you would like to talk to a member of the team, please review the contact options below. We aim to respond to your enquiry within 2-3 working days.

GENERAL ENQUIRIES

For general enquiries about the eStore, how it works, how to place a PO or open a credit line to pay against pre issued invoice please email ecommerceteam@estore.oxinst.com

PLACE ORDER, ORDER STATUS & PAYMENT ENQUIRIES

If you have any questions around your order, payment, status or fulfilment, please contact us by phone on the following numbers.


FRANCE                 Email      I    T:  +33 8059 82755

GERMANY              Email      I    T: +49 8006 273054

For order enquiries please dial the number for your country and choose option 1.

For 
order placement enquiries please dial the number for your country and choose option 2.

Please be aware that this is only available to customers that have already created an account with Oxford Instruments.
 
Our teams are available Monday-Friday 2pm-10pm, CET.

If you wish to place an order by email, please download the order form here. Please be aware that this is only available to customers that are already registered with Oxford Instruments.


TECHNICAL ENQUIRIES

If you have any technical enquiries or would like any extra technical information about any of the products sold on our eStore, please contact the specific Oxford Instruments Business Unit Customer Service by either email or phone as listed below. 
 

Asylum Research          Email  |  T: +49 (0) 6122-937-0 

Andor Technology         Email  |  T: +44 (0) 2890 237126

NanoAnalysis                Email  |  T: +44 (0) 1494 442255

NanoScience                 Email   |  T: +44 (0) 1865 393300

Plasma Technology        Email  |   T:+44 (0) 1934 837108

 

Still not found what you are looking for?
Please check out our Global Customer Support pages here for further options.